Follow the Steps
After someone dies, there are a few steps to follow.
We can complete all the requirements with you over the phone, or you can do it all online at your own pace and in your own time.

Someone Dies
When someone dies, it's tough to know where to start.
One call to us starts the process.

We Collect Your Loved One
Our first priority is to make sure your loved one is looked after.
We collect them from where they died and bring them to one of our certified mortuary partners.

We Create Your Case
Your "Case" is the single reference point for everything relating to the cremation.
All the legalities, forms, Govt. requirements and certificates are managed within our system.

The Case Forms Are Completed
We can complete the Case Forms with you over the phone or you can enter all the details into our system online.
Our system collates and organises all the specifics so the correct forms and legal notices can be completed.

Cremation Is Done & We Deliver The Ashes
The cremation is completed and we return the ashes to you soon after.
This is usually completed within 3 weeks of starting your Case.